Last Revised: August 10, 2012
Cellairis believes that respecting your privacy is important. We have found that collecting Personal Information (defined below) through www.cellairis.com and our other online locations such as Facebook or Twitter (collectively, the "Sites") helps us serve you better by enabling us to communicate with you, receive and deliver your order, and understand the pages, Products and Services that are interesting and helpful to you. This Privacy Policy describes the types of information we gather online and offline and how that information is used. Please read this Privacy Policy carefully.
This Privacy Policy is effective August 10, 2012. The Privacy Policy in effect prior to August 10, 2012 can be found here.
Acceptance of Privacy Policy
By accessing the Sites, placing any order on a Site, or participating in any sweepstakes, contest or other Activity on a Site, you agree to be bound by this Privacy Policy. Cellairis reserves the right to change this Privacy Policy at any time. You are responsible for checking the Privacy Policy before each use of the Sites for our most current privacy practices. If you do not accept this Privacy Policy, you are not authorized to use the Sites and must discontinue use of the Sites immediately.
Should the Privacy Policy be revised, Cellairis will post the changes on a Site and the new Privacy Policy will be effective immediately upon posting and will apply only to information collected thereafter. You can determine when the Privacy Policy was last revised by referring to the "Last Revised" legend at the top of this page. Each time you access, use or browse the Sites, you signify your acceptance of the then-current Privacy Policy.
The Privacy Policy and the Terms of Use form an agreement that is effective as if you had signed it.
Types of Information Collected
The Sites may collect two categories of information about users: "Personal Information" includes, without limitation, non-public information about you that helps Cellairis identify you, such as first and last name, birthdate, email address, street address, telephone number, password, credit or debit card number or other payment method, billing and shipping information, order history, devices and carriers, preferences and interests, and financial information. "Aggregate Information" includes, without limitation, information that does not personally identify you, such as your Internet Protocol ("IP") address, browser type, internet service, cookie information (described below), general information about the ages of Site users, frequency of Site visits, pages requested, number of users, Products purchased on the Sites, and the like.
Personal Information Collected Online: Personal Information is collected online by us or our service providers on our behalf when users register to open an account or update their account, create or update a profile, place orders or make purchases, communicate with us about orders or other questions, post comments, enter or participate in Activities, or use Communication Services. We also may collect information about your transactions and interactions with us and your transactions and interactions with our affiliates, franchisees, vendors and advertisers, including information about your use of Products offered through the website. We may collect information about you from other sources, such as blogs, public resources, third parties and other users of the Sites and our Services.
Personal Information Collected Offline: When you purchase Products or Services at a Cellairis franchised location, or sign up to receive promotional materials about Products or Services at a Cellairis franchised location or elsewhere, your Personal Information will be collected and treated in accordance with this Privacy Policy.
Aggregate Information Collected Online: Aggregate Information is collected automatically on our server logs from your browser, as well as through other analysis of the Sites.
Mobile & Location Information: If you use mobile-enabled services provided by Cellairis, such as any Cellairis mobile application made available by us, we may receive information about your use of our Services from your mobile device while you use our applications or Services. This may also include information about your precise location if you have enabled location-based services on your mobile device. Certain applications or Services may also require addition information collection, such as information to be sent when you are not logged into Cellairis alerts services, and the terms of such collection will be identified when you subscribe to or sign up for such services or applications.
Social Media Information:: Certain information you post or provide through Cellairis public posting, such as your name, profile, comments, collections and reviews, may be shared with other users and posted on publicly available portions of Cellairis, including without limitation, social media applications and other public fora in which you choose to participate. Please keep in mind that if you choose to disclose Personal Information when posting comments or other information or content through Cellairis, this information may become publicly available and may be collected and used by others, including people outside the Cellairis community. Please also be aware that if you choose to share or tweet deals or your purchases, they will become publicly available on the Facebook and Twitter websites. It is up to you to make sure you are comfortable with the information you choose to provide us and the information you choose to publish. We will not have any obligations with respect to any information that you post to parts of Cellairis available to others, and recommend that you use caution when giving out personal information to others through social media networks or otherwise.
You may choose to log in or access Cellairis using the Facebook Connect feature. By doing this, you are asking Facebook to send us certain information from your Facebook profile, and you authorize us to collect, store and use in accordance with this Privacy Policy any and all information available to us through the Facebook interface.
Cookies: A cookie is a piece of data stored on your computer, which is a standard feature of browser software. A cookie assigns each visitor a unique, random number that resides on your computer. The cookie does not actually identify the visitor, just the computer that a visitor uses to access the Site. If you view a Site, your web browser may store cookies on your computer, which will better enable you to navigate the Site when you return. We use cookies to help deliver a more personalized experience. For example, cookies allow us to track the pages on the Site that you visit and how often you visit. Our cookies do not include Personal Information or sensitive information such as your credit or debit card number. Cookies also may be used by some of the websites to which we link. We do not control the use or contents of third party cookies.
You can set your browser not to accept cookies. You may use the Sites even if you choose to reject or delete the cookies. However, if you do, you may not be able to take full advantage of the features of the Sites. To enable or disable cookies on your browser, please consult your browser documentation or contact your software provider.
Pixel Tags/Clear GIFs/Web Beacons: A pixel tag, also known as a clear GIF or web beacon, is an invisible tag that may be placed on certain pages of the Site but not on your computer. When you access these pages, pixel tags generate a generic notice of that visit. They usually work in conjunction with cookies, registering when a particular computer visits a particular page. If you turn off cookies the pixel tag will simply detect an anonymous website visit.
Other Methods of Collecting Information: The Sites also may collect certain non-personally identifiable information, including but not limited to IP address and the type of computer operating system you are using (e.g., Microsoft Windows or Mac OS), the type of browser you are using (e.g., Firefox or Internet Explorer), the domain name of the Internet service provider, your activities while visiting the Sites, and the content you accessed. We may use your IP address to analyze trends, administer the Sites and gather broad demographic information for aggregate use to improve the Sites; in doing so, we will not link your IP address to your Personal Information.
Feedback Information: If you provide feedback to us, we may use and disclose such feedback for any purpose, provided we do not associate such feedback with your Personal Information. We will collect any information contained in such feedback and will treat the Personal Information in it in accordance with this Privacy Policy. You agree that any such comments and any e-mail we receive becomes our property. We may use feedback for marketing purposes or to add to or modify our services without paying any royalties or other compensation to you.
Children and Privacy
Cellairis and the Sites do not knowingly collect Personal Information from children under age 13. If you are under age 13, you are not permitted to use the Sites or to submit any Personal Information to the Sites. If you are between 13 and 17 years of age, you may post messages, but you may not submit any personal information. If we become aware that a Site user is under age 18 and has provided Personal Information, we will take steps to remove his or her Personal Information from our files. If you are a parent or guardian and believe Cellairis may have inadvertently collected personal information from your child, please notify Cellairis immediately by sending an email to customer.service@cellairis.com.
Use of Personal Information
Cellairis and its affiliates, vendors and franchisees may use your Personal Information to process and fulfill orders, ship and confirm orders, administer and process payments, provide customer service, update account and profile information, post Submissions, administer Activities, improve your Site experience and Cellaris’ Products and Services, forward promotional emails and postal mail, forward updates and announcements, and communicate with you about the Site, Activities, Communication Services, and the Products and Services of Cellairis and its affiliates. Cellairis also may use Personal Information to send you information about third parties who may have Products or Services of interest to you. We will not share Personal Information with non-affiliated third parties for their marketing purposes.
Your Submissions may be available to Site users and to users of other websites and services; you can protect Personal Information by not including identifying information in your Submissions.
Requested and Promotional Email: You authorize Cellairis to transmit email to you to respond to your questions or address your orders, billing or use of Communications Services. In addition, if you have an account or profile, you agree that Cellaris is authorized to send you announcements, updates and informational and promotional emails and postal mail from Cellairis and on behalf of its affiliates, franchisees, vendors and advertisers, and to make offers to you from Cellairis or from third parties who may have Products or Services of interest to you. If you participate in Activities, you agree that Cellairis is authorized to contact prospective winners by telephone and send information, documents and prizes to you by email or postal mail, as provided in the applicable rules. Unsubscribe instructions are included in each promotional email.
Service Providers: Cellairis may disclose Personal Information to third parties that we may hire to perform services on our behalf. We may share Personal Information and Aggregate Information with our service providers, shippers, vendors, advertisers, consultants, franchisees and affiliates for our internal business purposes, Site analysis or administration, communications with users, order payment and fulfillment, order delivery, marketing or similar activities. We also engage in remarketing to market our sites, products and services or those of our trusted advertising partners across the web: when a user visits our site, a Cookie is dropped on the user, and advertising networks may deliver targeted advertisements to users with this Cookie. We do not share any of your Personal Information with our remarketing ad networks or advertisers.
Legal and Safety Reasons: Cellairis may disclose Personal Information as required by applicable law or as necessary or advisable to: (a) protect Cellairis’ rights, safety or property or the rights, safety or property of others; (b) enforce the Terms; (c) respond to your orders or requests for customer service or other information; (d) comply with legal process or cooperate with law enforcement or governmental requests; (e) investigate, prevent or take action regarding suspected illegal activities, fraud or potential threats, or exercise legal rights or defend against claims; or (f) comply with or as permitted by applicable laws and regulations.
Major Transaction: Cellairis reserves the right to transfer any and all information, including without limitation Personal Information, collected from Site users to an affiliate or third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer or disposition of all or any portion of our business or operations (including without limitation in connection with bankruptcy or any similar proceedings).
Use of Aggregate Information
Cellairis may combine Personal Information collected through the Sites with information available from other sources (such as offline records or publicly available information). We will treat the combined information as Personal Information.
Cellairis may use and share Aggregate Information or other non-personally identifiable information. The use and disclosure of such information is not subject to any restrictions under this Privacy Policy. Additionally, we may take personally identifiable information and de-identify it and share it in a de-identified or aggregated form with third parties to show or analyze site usage, improve our services, improve our user experience, or for similar purposes.
Information Removal/Opt-Out
You are responsible for keeping your Personal Information current. You may update your Personal Information or change your preferences in your account or in your profile by visiting your My Profile page, or by sending an email to customer.service@cellairis.com. You may not opt out of receiving communications regarding your purchases, your dealings with the Sites, or technical information about the Sites.
If you prefer not to receive marketing or promotional emails from Cellairis, you may click on the "Unsubscribe" link in any promotional email you receive from us and follow the "Unsubscribe" instructions. Please note that such requests may take up to ten (10) days to become effective.
Notice of Privacy Rights of California Residents
If you are a California resident and have provided personal information to Cellairis, you are entitled by law to request certain information regarding any disclosure that may have been made by Cellairis to third parties of personal information for their direct marketing purposes. To make such a request, send an email to customer.service@cellairis.com, specifying that you seek your "California Customer Choice Privacy Notice." Please allow thirty (30) days for a response. Cellairis is required to respond to only one request per customer each year, and is not required to respond to requests made by means other than through the above email address.
We will not share your personal information with third parties for their direct marketing purposes if you request that we do not do so. You may make such a request by sending us an email at customer.service@cellairis.com or by mailing your request to:
Customer Service
Cellairis Franchise, Inc.
6485 Shiloh Rd., Bldg B-100
Alpharetta, GA 30005
When contacting us, please indicate your name, address, email address, and what personal information you do not want us to share with third parties for their direct marketing purposes. Please note that there is no charge for controlling the sharing of your personal information or for processing this request.
Protection of Personal Information
Cellairis uses reasonable administrative, physical and electronic security measures to protect against the loss, misuse and alteration of your Personal Information
No transmission of data over the internet is guaranteed to be completely secure. It may be possible for third parties not under the control of Cellairis to intercept or access transmissions or private communications unlawfully. While we strive to protect your Personal Information, neither Cellairis nor our service providers can ensure or warrant the security of any information you transmit to us over the internet. Any such transmission is done at your own risk.
Third Party Posts and Links
The Site may include posts by or links to websites operated by third parties. Cellairis endeavors to allow posts or links to reputable organizations; however, because third parties and other sites are not hosted or controlled by us, Cellairis is not responsible for the privacy practices of those sites or third parties, or their content or activities. We encourage you to review the privacy policies of third parties and their websites. This Privacy Policy only applies to information that Cellairis collects through the Sites and does not address the privacy or information practices of any third parties or other websites.
Questions?
If you have any questions or comments about this Privacy Policy or the Sites, or you wish to access or make changes to your Personal Information, please contact us at Cellairis Franchise, Inc., 6485 Shiloh Road, Building B, Unit 100, Alpharetta, GA 30005, or by email to customer.service@cellairis.com. Please note that email communications may not be secure. Accordingly, you should not include personal or other sensitive information in your email correspondence to Cellairis.